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Discussion Thread 6

Discussion Thread 6

Q This discussion thread is worth 20 points and is available for one week. Before working on your posts, make sure you are clear about the expectations. Check out the Discussion Thread Grading Rubric Actions and the example of a good discussion question post. As a reminder, your posts will be evaluated based on the following two criteria. 1. Your understanding and application of course theories and concepts. To be successful in discussion, you must demonstrate your knowledge of course theories/concepts and your ability to apply these theories/concepts to discussion questions. It is thus important that you complete all the readings and gain an appropriate understanding of the course materials. When participating in discussion, be mindful to closely base your arguments on the theories, frameworks, and concepts from the readings. 2. The quality of your ideas, arguments, and analysis. It is critically important that you support your ideas, arguments, and analysis with evidence and sound reasoning. Simply saying that you agree or don't agree with something without providing evidence of your rationale or the reasoning behind your thinking is just an unsupported opinion. Strategy is about research and fact-based analysis, and thus should be supported with data, factual evidence and logical reasoning. If your evidence and reasoning is based on course materials, clearly state so. If they are from external sources, please provide a link to the appropriate website. Discussion questions Read the case on The Wells Fargo Cross-selling Scandal Actions and answer ONE of the following questions (either Q1 OR Q2). Q1. Based on topics in Chapter 9 on Strategic Control, what issues in Wells Fargo’s Behavioral Control might have contributed to its cross-selling scandal? What could Wells Fargo have done differently, in terms of designing its behavioral control system, to prevent the cross-selling issue from happening? Q2. Based on topics in Chapter 9 on Corporate Governance, what issues in Wells Fargo’s corporate governance might have contributed to its cross-selling scandal? What could the Wells Fargo board of directors have done differently to prevent the cross-selling issue from a) happening and b) snowballing? Suggested answers - Wells Fargo Actions Honor code You are expected to adhere to the Student Honor Code (view the complete Honor Code at Student Rights and Responsibilities) which is a commitment by students of Northern Kentucky University to uphold the highest degree of ethical integrity in academic conduct. You should not lie, cheat, or plagiarize to gain an academic advantage over fellow students or avoid academic requirements. To avoid any allegations of plagiarism, your should not claim someone else's work as your own, and you should cite sources whenever another person's ideas, models, text, graphs, figures, spoken word, photos or internet statements are used. Specifically, if you take more than five words directly from a source, you must use quotes and cite that quote in the text as well as include that source in the references. If you put information from a source into your own words, you must cite that source in the text and include the source in the references. Please read my policy on plagiarism and academic integrity in the syllabus. Course instructions and materials are for instructional use only. All other uses are strictly prohibited. Republication or reproduction of course instructions or materials is strictly forbidden. Discussion/quiz/exam questions or answers from this course must not be shared with any other individual who is not part of this course or on any other platform on the Internet.

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Some of the Wells Fargo's behavioral control that contributed to its cross-selling scandal is the bank setting daily sale targets that are impossible to meet and maintain. Also if they didn't hit their target that day it would be added to them on the next day. So if it's impossible already to hit with the target they have set imagine how impossible it will be when you have to add what you couldn't get done before to it. Another thing was the performance and incentives they would only get incentives if they reached their impossible goal.